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Privacy Policy

Privacy Policy

Introduction

Welcome to https://colorado-springs-crisis-counseling-therapy.denvermentalhealthcare.com (henceforth referred to as “Colorado Springs Crisis Counseling Therapy” or simply “we,” “us,” or “our”). We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and management of information from users visiting our website, utilizing our services, and interacting with us.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://colorado-springs-crisis-counseling-therapy.denvermentalhealthcare.com
  • Any mobile applications or software provided by us
  • All services and products offered through our platform

Please note that this policy does not extend to external links, third-party platforms, or services accessed from our website. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

Our Privacy Policy governs your interactions when:

  1. You sign up and use our applications as an authorized user.
  2. You visit any of our websites that reference this Privacy Statement.
  3. You receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal information to provide and improve our services. Here’s a detailed breakdown:

  • Account Information: Details required to create an account, such as your name, email address, and password.
  • Payment Information: Data needed for processing payments, like credit/debit card numbers, billing addresses, and payment history.
  • Financial Information: This includes bank account details and any financial records associated with transactions on our platform.
  • Purchase Information: Information about products or services you’ve purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geolocation information provided when you use our services.
  • Feedback: Any comments, reviews, or responses you share with us, which may include personal details.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (with your consent).
  • Product Information: Details about products or services that interest you, including preferences and interactions with our content.

We obtain this data through direct user input, automated systems, and third-party service providers.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience and provide us with valuable analytics. We use cookies categorized as:

  1. Strictly Necessary: Essential for navigating our website and using its core features.
  2. Preference: Remembering user preferences to personalize content.
  3. Analytics: Tracking website usage to improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of its collection or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

Colorado Springs Crisis Counseling Therapy implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We utilize encryption for data transmission and storage and engage reputable third-party processors who adhere to strict privacy standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately so we can take appropriate action.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing or other purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or for data-related queries, please contact our privacy team at contact@colorado-springs-crisis-counseling-therapy.denvermentalhealthcare.com or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it regularly for any updates.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions about your data, please reach out to us via:

  • Email: contact@colorado-springs-crisis-counseling-therapy.denvermentalhealthcare.com
  • Postal Mail: Colorado Springs Crisis Counseling Therapy, [Address], Colorado Springs, CO, [Zip Code]
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